Serenity Eco Luxury Tented Camp By Xperience Hotels 4*

Deal negotiated for you

Stay in a Double Harmony Room
Breakfast
Flights departing from the city of your choice
Round-trip airport/hotel transfer
Welcome and assistance at the airport

Customise your trip on the Options page.

Your stay starts here

A lifetime would not be enough to discover all the natural and historical riches of Mexico. From dreamy beaches bordered by the blue Caribbean Sea to fascinating Mayan sites, and the cenotes that dot the Yucatan, there is plenty to delight the eyes and souls of travellers. Immerse yourself in this enchanting place when you settle in to the Serenity Eco Luxury Tented Camp By Xperience Hotels, a four-star haven of peace in the heart of a lush natural environment. This dream setting combines with a swimming pool and a private beach, promising you the holiday of a lifetime.

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All our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.

Rooms

After a busy day, couples will be glad to return to the intimacy of their Harmony/Premium double room, where a peaceful, welcoming atmosphere prevails.

This tent features a stylish decor combining Asian and African inspirations. The king size bed is fitted with a remarkable solid wood headboard, and the colonial-style desk adds an exotic touch to the room. You'll be able to smell the sea spray from your private balcony, surrounded by a tropical garden.

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Restaurants & Bars

Get to know the diversity of Mexican cuisine. From breakfast to dinner, you will be able to try local ingredients and traditional recipes... And you're sure to ask for more!

Breakfast

During your stay, enjoy the breakfast formula

Xperience Taste

In this open-sided atmospheric restaurant, the friendly staff will serve you Mexican dishes that will thrill your taste buds. For example, the mole that combines white meat with a chocolate sauce! Subtly seasoned seafood and salads will delight more cautious diners.

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Activities & Lifestyle

With an outdoor swimming pool and private beach, your holidays will undoubtedly feature water activities, leaving you with unforgettable memories of leisure and relaxation.

Simply enjoy doing nothing, stretched out on a lounger by the pool, while a light breeze rustles the palm fronds above your head. When you're feeling rested, be sure to visit the legendary site of Tulum, where the Mayan ruins glisten in the sun. You can cool off in the Caribbean Sea which laps against its foundations. Put on a mask and snorkel, dive below the surface and see the colourful fish swimming in and around the coral.

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Useful information

Practical details

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination, are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes. Please note that alcohol abuse is harmful to your health, and is to be consumed with moderation.

You must be of legal age and able to produce an identification document in order to enter the casinos. Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency... Call 09 74 75 13 13 (no surcharge).

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: http://eco-calculateur.aviation-civile.gouv.fr

Formalities

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:
https://www.gov.uk/foreign-travel-advice

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:
https://www.gov.uk/foreign-travel-advice

If you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.

Vaccination

For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:
https://travelhealthpro.org.uk/countries
https://www.fitfortravel.nhs.uk/destinations.aspx
https://www.nhs.uk/conditions/travel-vaccinations/

Visa

For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:
https://visacentral.co.uk/visa-quick-check
https://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yes
https://www.travisa.com/Visa_Search

Identity

Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

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Mexico, Xpu Ha Serenity Eco Luxury Tented Camp By Xperience Hotels 4*

Deal negotiated for you

Your stay starts here

Rooms

Harmony Double Room [40 M2]

Restaurants & Bars

Breakfast

Xperience Taste

Activities & Lifestyle

Useful information

Useful information

Practical details

Travel documents

Transportation

Formalities

Vaccination

Visa

Identity

Why you'll love travelling with us