Located in Playa del Carmen, the five-star BlueBay Grand Esmeralda is the ideal hotel complex for a stay with plenty of activities by the Riviera Maya. This resort is close to the beach and has an all-inclusive package and several restaurants to fully satisfy your needs. The three swimming pools are a hit with kids, who get a special area just for them, like their parents. Just a stone's throw from the crystal-clear blue waters of the Caribbean Sea, your accommodation is spacious and offers you everything you need for an unforgettable holiday.
Deal negotiated for you
- Stay in a Deluxe Room with garden view
- All-inclusive
- Flights departing from the city of your choice
- Round-trip airport/hotel transfer
- Welcome and assistance at the airport
Your stay starts here
Bluebay Grand Esmeralda 5*
19,540 reviews
Rooms
The rooms in the complex are designed for families with a maximum of four people per accommodation. Enjoy the best in comfort with a King-size bed or two double beds.
Deluxe Room with Garden View
This bright and airy room overlooks the gardens surrounding the complex. Opting for this accommodation comes with in-room dining, enjoying pleasant and restorative sleep, relaxing watching television or using the Wi-Fi to browse the internet, or taking a little break over a cup of tea or coffee.
Deluxe Room
With its partial sea views, this room is equipped with a safe to keep your valuables safe, a TV so you can watch something while you relax and a minibar for a refreshing drink or two. You will feel nice and comfortable thanks to the air conditioning or ceiling fan.
Deluxe Sea View Room
Your room will be just the right temperature with the air-conditioning or ceiling fan. You can enjoy in-room dining, recharge your batteries with a tea or coffee, or use the Wi-Fi to share your photos on social networks.
Restaurants & bars
Within the complex, a variety of restaurants serve up creative dishes made with quality products. Enjoy typical Mexican dishes in a warm and friendly atmosphere.
All-inclusive
Includes breakfast, lunch, dinner, local branded drinks (alcoholic and non-alcoholic), as well as a range of services offered by the property (see conditions on site).
Don Isi
Don't forget to reserve your dinner in this typical Mexican restaurant, where you can discover culinary specialities from every region of Mexico. The quality and the variety of food available will not disappoint.
Jaal-Ha
This international buffet restaurant near the beach will accommodate you for breakfast and lunch. The diversity of products available is sure to delight you, with fresh fruit, Mexican food, salad and raw vegetables, not to mention old favourites (rice, pasta, fries).
Activities & lifestyle
The BlueBay Grand Esmeralda has countless amenities. Concierge services, a car park, a medical service, room service for food delivered directly to your room... there are many options available to you.
Enjoy the pleasures of being on the seafront and the liveliness of Playa del Carmen using the shuttle service from the complex. It is free of charge and takes you to the city centre or the beach several times a day. To make all your family members happy, the resort is designed so children can have fun at the kids club, while their parents spend time working out on the machines in the gym or relaxing during a treatment at the spa.
Discover the destination
Relax and unwind on Mexico's Yucatan Peninsula. The Riviera Maya is teeming with fascinating wildlife and renowned for its stunning scenery. The peninsula has everything from fantastic golf courses and archaeological sites to long sandy beaches and vibrant nightlife. Dive into the warm waters to explore the stunning underwater world or try your hand at water sports.
Important information about your destination
Customs and traditions
Famous for their warm welcome and love of culture, Mexicans have an innate sense of hospitality that will make you feel right at home. Respect for customs is essential and politeness is a shared value. In rural areas and small towns, traditions often have deep indigenous roots and visitors are encouraged to be respectful, for example by asking before taking photographs and avoiding topics of discussion related to local politics. Music, dance and colourful festivals enliven the streets of towns and villages throughout the year.
Time difference
Mexico has several time zones, but the centre (including Mexico City and Cancún) is generally at -7h in relation to Europe. Daylight saving time does not occur on the same dates as in Europe, and some regions do not observe daylight saving time.
Electricity and internet access
Mexican plugs are type A and B, with a voltage of 127V. An adapter is required for most European appliances. Internet coverage is good in cities and tourist areas, but can be more limited in rural areas. International hotels generally offer free Wi-Fi access, making it easy to stay connected.
Safety
Tourist areas are generally well secured, but caution is advised, especially in large cities such as Mexico City. Don't show valuables and only use official taxis or transport apps to get around. For up-to-date and accurate information on security, check https://www.gov.uk/foreign-travel-advice/mexico before you leave.
Currency
The local currency is the Mexican Peso (MXN) and although the Euro is easily exchanged, local cash transactions are preferred. Visa and Mastercard are accepted in larger establishments, but cash is recommended, especially for purchases in artisan markets and small shops.
Weather
Mexico has a wide variety of climates depending on the region, from desert in the north to tropical in the south. The best time to visit central and southern Mexico, including the Cancún region, is during the dry season, from November to April. The months of September and October should be avoided by travellers wishing to visit the Caribbean beaches, due to the risk of hurricanes along the coast.
Languages
Spanish is the official language, but English is widely spoken in tourist areas. In some villages, indigenous languages such as Mayan and Nahuatl are still spoken, adding to the country's charm and linguistic diversity.
Accommodation quality
Hotels in Mexico range from luxury resorts to eco-lodges in the heart of nature. In coastal resorts, standards are comparable to European standards, while in rural areas, facilities may be more modest but offer an authentic cultural immersion.
Food quality
Mexican cuisine is world-renowned for its flavour and variety. Expect tacos, enchiladas, ceviche and other specialities. Be sure to buy bottled water, as tap water is not safe for travellers.
Other topics
From the archaeological sites of Teotihuacan and Chichen Itza to the beaches of the Caribbean coast and charming colonial cities such as Oaxaca and Guanajuato, Mexico offers extraordinary cultural and natural riches.