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Useful information

Practical details

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

Formalities

The following details apply to any British citizen travelling abroad as part of a trip sold by PerfectStay. The resources below provide information relating to travel formalities, including identification documents, visas, health requirements, safety and travel advice. As entry requirements may change, travellers are advised to verify the latest information before departure.

Please consult the following official resources:

https://www.gov.uk/foreign-travel-advice

For travel requirements relating specifically to Sint Maarten, including entry procedures and local regulations, please consult:

https://www.sintmaartengov.org

The UK Government travel advice website provides country-specific information on safety and security, local laws, health requirements and entry conditions.

If you are travelling with minors, please ensure that you verify whether any additional documentation or consent may be required:

https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource to ensure that you have access to important information concerning the travel formalities required before travelling abroad with PerfectStay. PerfectStay does not obtain travel documents on behalf of travellers, including visas, and each traveller remains solely responsible for verifying entry requirements, health recommendations and any other travel formalities applicable to their journey. PerfectStay is not responsible for ensuring that travel formalities have been completed correctly and acts solely as an intermediary directing travellers to official and reliable sources of information.

Book with Confidence

All the holidays offers displayed on this website are financially protected by the ABTA and ATOL schemes.
They are sold by ATOL (#11475) and ABTA (#Y6608) holder Perfectstay Travel Ltd.

ATOL number 11475

All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. The flight-inclusive holidays displayed on this website are sold by ATOL (#11475) holder Perfectstay Travel Ltd. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk

ABTA number Y6608

As a member of ABTA (#Y6608), you can be assured that you are receiving the highest level of service and are offered excellent choice and value. If your holiday is not inclusive of flights then ABTA will financially protect your holiday similar to ATOL, unless you are already abroad in which case you be returned to the point where your contracted arrangements with us commenced. Find out more: http://www.abta.com

French Antilles, Sainte Anne Le Relais du Moulin - Hôtel de charme & Spa 4*

Useful information

Useful information

Practical details

Travel documents

Transportation

Formalities

French Antilles, Sainte Anne
Le Relais du Moulin - Hôtel de charme & Spa 4^*